A Positive and Informed Experience

Whether or not you have worked with a graphic designer before, you might not feel completely secure in how a project is managed from beginning to end.  My goal is to make you feel as confident, informed, and in-control as possible throughout the whole process.  This page provides a snapshot of what you can expect while working with me.

A Welcome Kit!

INCLUDES:
Print-Sample Pack of stocks and finishes
(click here to view contents)
HRG-branded Pen
HRG-branded Notepads
An additional surprise!

Professional Printing

INCLUDES:
Free Sample Pack
so you can see and feel stocks and finishes
Trade-Only Vendors
to ensure professional quality
Proof Approvals
so you get the last say on final design
Live-Status Page
where you can check real-time progress
UPS Tracking Info
when your printing has been shipped

A Private Dashboard

INCLUDES:
Project and task management
Status updates
File uploads
Project request form
Project agreements, quotes, and estimates
Invoice history
Trusted payment processors

Online Proofing

Online Commenting Tools

FEATURES:
Commenting Tools
Easy-To-Use
Granular Feedback
with the Free Adobe Reader
with Free Google Drive

A Perpetual File Keep

FEATURES:
Online File Location
where I save all the files I create for you, including logos, mockups (with version control), and finals
Up to 1G Free Space
Perpetual Access
as long as you are a client in good standing

Remote Communications

USING:
Email & Dashboard messaging
Recorded Video (for screen explanations)

Online Payments

PROCESSORS INCLUDE:
PayPal (includes debit and credit cards)
Stripe (debit and credit cards)

A Friendly Experience

ALWAYS FRIENDLY:
Never judgmental.
No excuses.